Introduction to the Water Industry
Duration: 4 days
QCF Accredited: Yes
Level: 4 (HNC/HND)
Content
- Asset Management
- Financing
- Organisational structure and regulation
- Customer service
- Communication
Introduction
According to OFWAT and other regulators, population growth and climate change will mean that the UK water sector faces growing pressure to address challenges such as water scarcity and environmental quality while improving the resilience of systems and services to customers. All this takes place in a world of rising customer expectations and new opportunities to innovate to deliver services.
It is vital that emerging and aspiring leaders in the industry understand the context of the sector in which they operate and not just their own individual field of expertise.
This short course will provide an overview of the important structural aspects of the Water Industry and encourage learners to take a global perspective on everyday issues they face.